Betting Rules

By opening an account, placing a bet or using a game on Pandido Casino, you confirm that you have read and understood the rules that apply to your activity. These Betting Rules form part of the terms governing your use of the website. If a particular game, betting product or promotion has additional conditions, those conditions also apply and may take priority where they deal with a specific matter.

You are responsible for checking the relevant rules before placing a bet. This includes reviewing the game or market, available selections, odds or displayed returns, stake amount, applicable limits, settlement method and any other information shown on the betting screen. If you do not understand a rule, price, display or transaction, do not place the bet until you have obtained enough information to make an informed decision.

Pandido Casino is intended for people who are legally permitted to participate in online gambling in their location. You must satisfy all applicable age, identity, residency and legal requirements. You must not use the website if online gambling is unlawful for you, if you are subject to a gambling restriction, or if you are trying to avoid a self-exclusion, account suspension or other restriction.

• Provide information that is accurate, current and complete when registering and whenever your account details change.
• Keep your username, password and other security details confidential, and take reasonable steps to prevent unauthorised access.
• Use only an approved payment method that belongs to you, unless the applicable terms expressly allow another arrangement.
• Do not use the website for fraud, money laundering, cheating, collusion or any other unlawful purpose.
• Do not interfere with the website, manipulate game results, use harmful software or exploit a technical weakness.
• Do not open or operate multiple accounts where this is prohibited by the applicable terms.
• Do not allow another person to use your account or place bets on your behalf.
• Follow any verification, security and responsible gambling requirements that apply to your account.

Pandido Casino may carry out age, identity, payment, source-of-funds or other verification checks where required or considered appropriate. You may be asked to provide supporting information before an account can be used fully, a transaction can be processed or a withdrawal can be completed. Information supplied for verification must be genuine, accurate and related to you. If requested information is not provided, access to some services or transactions may be restricted.

You are responsible for checking that the device, internet connection and software you use are suitable for accessing the website. You should keep your device secure, install appropriate updates and notify Pandido Casino through the support facility made available on the website if you suspect that your account has been accessed without permission.

Each game or betting product is settled according to its own rules. These rules may explain how an outcome is determined, when a result becomes final, which events or information are relevant, how cancelled or interrupted events are treated and how any return is calculated. Always read the product rules displayed on the website before participating.

For casino games, outcomes are determined by the game process and the result recorded by the relevant gaming system. Past results do not influence future results, and no strategy can guarantee a win. For any other betting product made available on the website, settlement may depend on the official result or source identified in the relevant product rules.

A result may be delayed while information is checked or while a game, event or transaction is reviewed. A result shown on screen may be provisional until it has been confirmed for settlement. If information from an official or recognised source is corrected, settlement may be reviewed where the applicable rules allow this.

• Winning returns are calculated using the accepted stake, applicable odds or the return shown in the relevant game rules.
• A losing bet will not normally generate a return unless a specific rule provides otherwise.
• A void or cancelled bet is treated according to the rules for that game or market.
• Where a bet includes several selections, the treatment of an unavailable or void selection depends on the applicable bet rules.
• Promotional funds, bonus bets or other restricted credits may be subject to separate conditions before they can be used or withdrawn.
• A credited return may be reversed or corrected if it resulted from an error, duplicate credit, fraud or a breach of the applicable terms.

Review your account history after settlement and raise any apparent issue promptly through the support option made available on the website. When reviewing a query, Pandido Casino may consider account records, transaction records, game logs, system data, published rules and other relevant information. A claim may not be accepted if it is inconsistent with the available records or is made outside any applicable period.

Balances and withdrawals

Your account balance may include deposited funds, winnings, promotional credits and other amounts with different conditions. The available balance and withdrawable balance may not always be the same. Before requesting a withdrawal, check whether wagering, verification, account or other conditions apply to the relevant funds.

Transactions may be delayed, declined, reversed or placed on hold for security, verification, payment-provider, technical or legal reasons. Pandido Casino does not guarantee a particular processing time unless one is expressly stated in the applicable terms. You should keep payment details current and report any transaction that you do not recognise.

Withdrawals may be returned to an approved payment method or handled through another method made available on the website. Pandido Casino may require identity or payment verification before releasing funds. You must not use payment methods belonging to another person or attempt to conceal the source or destination of funds.